Last Updated: August 10, 2026
1. Privacy Policy
At Shree Ji Organic, we respect your privacy and are committed to protecting your personal information.
When you place an order or contact us through our website, we may collect information such as your name, mobile number, email address, billing address, shipping address, and order details.
How We Use Your Information
We use your information to:
- Process and deliver your orders.
- Contact you regarding your order.
- Provide customer support.
- Process payments and maintain transaction records.
- Improve our products, services, and website.
- Send promotional communications when you have agreed to receive them.
We do not sell or rent your personal information to third parties. We may share necessary information with trusted payment, delivery, logistics, and technology service providers solely for completing your order and providing our services.
We take reasonable measures to protect your personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
By using our website, you agree to this Privacy Policy.
2. Shipping Policy
Shree Ji Organic currently delivers products to serviceable locations within India.
Processing & Delivery Time
Orders are normally processed after successful payment confirmation.
Estimated delivery time: 10–12 working days.
Delivery time may vary depending on the customer’s location, courier availability, weather conditions, public holidays, natural events, or other circumstances beyond our control.
Customers are requested to provide a complete and accurate shipping address and contact number. Shree Ji Organic will not be responsible for delays caused by incorrect or incomplete customer information.
Once the order has been dispatched, customers may receive shipping or tracking information where available.
In exceptional circumstances, delivery may take longer than the estimated time. We appreciate your patience and understanding.
3. Return Policy
Due to the nature of our food and edible products, Shree Ji Organic does not generally accept returns or exchanges once an order has been delivered.
Customers are requested to carefully check their order upon delivery.
Damaged, Incorrect or Defective Orders
If you receive:
- A damaged product,
- An incorrect product, or
- A product that appears to have a manufacturing/quality issue,
please contact us as soon as possible after delivery with your order details and clear photographs/videos of the product and packaging.
We will review the matter and, where the issue is verified, provide an appropriate resolution such as replacement or another remedy at our discretion, subject to applicable law.
Products should not be returned without prior confirmation from Shree Ji Organic.
4. Refund Policy
All sales are generally final, and refunds are not available for change of mind, incorrect product selection, or personal preference.
However, if an order is confirmed to have been affected by an error attributable to Shree Ji Organic, such as an incorrect product being supplied, or another eligible issue, we may provide a replacement, refund, or other appropriate resolution after reviewing the case.
Where a refund is approved, it will generally be processed through the original payment method or by another appropriate method, as applicable.
Refund processing time may depend on the payment gateway, bank, or financial institution.
5. Cancellation Policy
Orders may be cancelled only if the cancellation request is received before the order has been processed or dispatched.
Once an order has been dispatched, cancellation may not be possible.
If a cancellation is approved, any eligible refund will be processed according to our Refund Policy.
6. Contact Us
For questions regarding your order, shipping, returns, refunds, or privacy, please contact Shree Ji Organic through the contact details provided on our website.
Shree Ji Organic
We are committed to providing authentic products and a transparent customer experience.
By placing an order through our website, you acknowledge that you have read and understood these policies.